FAQ

If you do not see the answer to your question here, please email dan.schwartz@childrens.harvard.edu for help.

Video: Site Overview

How do I access protected content?

You must be a registered user to access protected content on this site. If please contact dan.schwartz@childrens.harvard.edu if you need to register for the site.

I am registered for the site, but cannot access course content.

Courses require enrollment. If you would like to be enrolled in a course, please contact dan.schwartz@childrens.harvard.edu

How do I access and edit my profile?

Video: About Profiles

You must be logged in to access and edit your profile. Select My Profile at the top of the page, and Edit from the profile options. From there you can edit either your profile information, or your profile settings.

  • Profile Settings:  The profile settings you can control are: your email address, the items about which you want to receive notifications, and the visibility of your profile To change the visibility of your profile, select My Profile at the top of the page, then Settings. Select “My Profile” at the top of the page, then select the Settings tab. From there select the setting you want to change. Visibility options are: Everyone=any site visitor; All Members=Only logged-in users; Only Me=not visible to anyone but you.
  • Profile Information: To edit the information in you profile, select My Profile at the top of the page, then select the Edit page. Make any changes to the form and be sure to select Save Changes below.
  • Add or change a profile photo: To enhance your profile with a photo of yourself or to use an avatar, select My Profile at the top of the page, then select Change Profile Photo. Use the file selector to navigate to a file on your local drive, select the file and then select Open. Use the cropping tool to set the visible area of the image, then select Crop Image. To delete an image you have previously upload, select the Delete tab and then select Delete My Profile Photo.

Groups

Video: About Groups

How do I join a group?

Depending how the group was set up, a group may be public or private. If would like to join a private group, you may request permission to join the group by selecting the group and then selecting “Request Membership” on the group home page.

How do I create a group?

You must be logged in to the site to create a group. To create a group, select “My Profile” at the top of any page, select Groups > Create New Group. Follow the steps presented to set up your group.

How to I post a document to a group?

From within a group, select the documents tab. Scroll down to find and select the “Upload a New Document” button. Select “Choose File,” then “Browse” to find the file on your local drive to upload. Optionally, add a Display name and a brief description, then select “Save.”

How to I participate in a group discussion?

There are two ways to communicate with follow group members.

Learning Modules

How do I access learning management functions?

LearnDash groups have no front-end access or visibility. A LearnDash group leader can view the members of the group, check and export their progress, and send email notifications to the entire group from the admin panel appropriate to their site access level at dme.childrenshospital.org/wp-admin. On the left sidebar select LearnDash LMS>Group Administration and you will see a list of all the groups you are a leader of.

How do I email the group taking a module?

To email a group, click List Users next to the group. At the top of the page, click Email Group. Write a subject and your message; you can add media files by clicking Add Media at the top of the Email Message box. Click Send at the bottom of the page when you are finished.

How do I check the group’s progress in a module?

In the list of groups you are an admin for, Export Progress creates a report of users’ progress through the module, and Export Results creates a report of users’ quiz scores. Clicking on the link prompts you to download a CSV file with the report.

How do I change who is taking the module?

To edit the group, click Edit Group. On this page you can control the modules associated with the group, assign group leaders, and add new members to the group. Click Update in the top right to save your changes.

Meetings/Events

How to I create/schedule events (“presentations”) in my group?

Video: About Events Setup

You must be a group leader to create an event in your group.

  • Log in and click on My Profile.
  • Click on Events in the navigation bar.
  • Click on My Events below the navigation bar.
  • Click the Add New button.
  • Add a name for your event.
  • In the dropdown menu, select a group to associate your event with. You can only do this for a group you are the leader of.
  • Enter the date, time, and location of the event. The event can occur once or be recurring.
  • Add any necessary details, such as Zoom conference information, to the Details text box.
  • Select relevant categories and upload an event image if desired.
  • Check the box “Enable registration for this event.”
    • In Total Spaces, enter the total number of people that can register for this event. For Scholars Group meetings, this is the number of presenters. Leave the field blank for unlimited registrations.
    • In Maximum Spaces Per Booking, enter how many ‘seats’ each attendee can reserve (usually 1).
  • If you are creating a Scholars Group meeting, select “Scholars Group Form” in the dropdown menu for Booking Form.
  • Click Submit Event. Your event will appear to members of your group immediately.

How do I edit a meeting I created?

  • Click on Events in the navigation bar.
  • Click on My Events.
  • Events you’ve created are displayed in a list. Click on the name of the event you wish to edit.
  • Make the necessary changes and click Update Event at the bottom of the page to save your changes.

How do I sign up to present at a meeting?

Video: Meeting/Event Registration

  • To view available meetings:
    • Log in and click on My Profile.
    • Click on Groups in the navigation bar.
    • Your group memberships will be displayed. Click on the name of the group you wish to check for events.
    • Click on Events in the navigation bar.
    • All the upcoming events for the group will be displayed with a summary of place and time.
  • To register for a meeting:
    • Follow the steps above to view your available events.
    • Click on the event you wish to register for.
    • If the event is already full, the page displays “This event is fully booked.”
    • If the event is not full, fill out the form that is displayed and click Submit.

How do I check on or cancel my registration for a meeting?

  • Log in and click on My Profile.
  • Click on Events in the navigation bar.
  • Click on Events I’m Attending below the navigation bar.
  • Your bookings will be shown in a table. To cancel, click the Cancel link in the appropriate row.

Notifications

I’m getting too many email notifications from the site. How do I limit them?

To adjust your email settings select My Profile at the top of the page, select Settings > Email.

I want to see all updates on a particular forum topic.

Click on the forum topic and click Subscribe at the top right corner of the first post. You will receive an email for every post in that topic.

How do I publish an online course for my department, division or program?

The Department of Medical Education hosts online learning modules for Boston Children’s Hospital clinicians. If you would like to post a course to the DME website, please contact dan.schwartz@childrens.harvard.edu