Interpreter communicating with physician

Strategies for Working Effectively With Interpreters

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Course Credit

The following credits are available for this course:

AMA PRA Category 1 Credits™ (MD, DO, NP, PA)0.5 hours
Contact Hours (Nurse)0.5 hours
American Academy of Physician Assistants (AAPA) Category 1 CME Credits0.5 hours
ASWB ACE Continuing Education Credits (Social Worker)0.5 hours
CPE Credits (Pharmacist)0.5 hours

(Note: a course evaluation is required to receive credit for this course.)

This content was created by OPENPediatrics, a peer-reviewed medical education platform for healthcare professionals. Please see www.openpediatrics.org for more information.

This course reviews indications for interpreter use with patients, scope of practice for Approved Bilingual Providers, limitations and harms of ad-hoc interpretation, and best practices in communication when working with an interpreter. The course is intended for physicians, nurses, pharmacists, physician assistants and social workers who provide care for infants and children who may require interpreter services. It addresses the need for improved healthcare provider education on interpreter services. Informed healthcare providers will be able to better assess and provide effective treatment to pediatric patients who require interpreters as part of their clinical care.

Learning Objectives:

At the conclusion of this educational program, learners will be able to:

  1. Describe the indications for interpreter use with patients and scope of practice for Approved Bilingual Providers
  2. Identify limitations and harms of ad-hoc interpretation
  3. Identify best practices in communication when working with an interpreter

Katherine Douglas, MD: Course Director/Author

PGY-2, Pediatrics
Boston Combined Residency Program
Boston Children’s Hospital

Miriam Fox, MD, MPH: Course Director/Author

PGY-2, Pediatrics
Boston Combined Residency Program
Boston Children’s Hospital

Daniel O’Meara, MD: Author

PGY-2, Pediatrics
Boston Combined Residency Program
Boston Children’s Hospital

Joshua Dodderer, MD, MPH: Author

PGY-2, Pediatrics
Boston Combined Residency Program
Boston Children’s Hospital

In support of improving patient care, Boston Children’s Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician

Boston Children’s Hospital designates this live activity for a maximum of 0.5 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

Nurse

Boston Children’s Hospital designates this activity for 0.5 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.

Physician Assistant

Boston Children’s Hospital has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credits for activities planned in accordance with AAPA CME Criteria. This activity is designated for 0.5 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Social Work

As a Jointly Accredited Organization, Boston Children’s Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Boston Children’s Hospital maintains responsibility for this course. Social workers completing this course receive 0.5 ACE CE continuing education credits.

Pharmacy

This activity carries a maximum of 0.5 contact hours. Pharmacists should only claim credit commensurate with the extent of their participation in the activity.

Disclosures

Boston Children’s Hospital adheres to all ACCME Essential Areas, Standards, and Policies. It is Boston Children’s policy that those who have influenced the content of a CME activity (e.g. planners, faculty, authors, reviewers and others) disclose all relevant financial relationships with commercial entities so that Boston Children’s may identify and resolve any conflicts of interest prior to the activity. These disclosures will be provided in the activity materials along with disclosure of any commercial support received for the activity. Additionally, faculty members have been instructed to disclose any limitations of data and unlabeled or investigational uses of products during their presentations.

The following planners, speakers, and content reviewers, on behalf of themselves, have reported the following relevant financial relationships with any entity producing, marketing, reselling, or distributing health care goods or services consumed by, or used on patients: 

Name, DegreeEntity Name, or None
Michele DeGrazia, PhD, RN, NNP, FAAN10% equity; Plagio LLC
Katherine Douglas, MDNone
Miriam Fox, MD, MPHNone
Kathleen Huth, MDNone
Sara Drumm, RN, CCRNNone
Emily Hamilton, MSN, CCRN, NP-CNone
Liza Li, PharmDNone
Kerry McDonnell, MSW, LICSWNone
Anna Gardner, PA-C, MPASNone
Daniel O’Meara, MDNone
Joshua Dodderer, MD, MPHNone

Please see the FAQs below for common questions about how to work through a course. If you have a question or issue that is not addressed in the FAQ, please use this form to submit a help request, or if your issue is urgent, call the CME office at: 617-919-9908.

How do navigate this course?

How do I navigate this course?

There are two ways to access and navigate course content with the interactive table of contents: at the bottom of the main course page or in the sidebar on the right side of the page. Select the links in the table of contents to access the corresponding content. Depending on the course, access to content may be linear, in which case each content module or section can only be accessed if the prior ones are completed, or non-linear, in which case modules and sections can be accessed in any order. Use the breadcrumbs at the top of any course page to orient yourself within a course, or return to a previous course section or the main course page.

How do I claim credit for this course?

How do I claim credit?

If the course has been accredited, available credits will be displayed on the course home page. Select only those credits that apply to your profession, and click/tap “Apply Selection.” You may make your selection at any point while you are taking the course, or after you have completed it.

How do I download a certificate?

How do I download a certificate?

There are two ways to view/download your certificate: from within the course or from the course listing under your profile (select the document icon). In either case, you must have selected at least one available course credit type to generate a certificate.

How do I view/print my transcript?

How do I view/print my transcript?

You must be logged in to view your transcript. Select My Profile at the top of the page. If you do not see the transcript selector, be sure the Courses tab is selected. Select the type of credit and dates to include in your credit report. To include all credits from all time, leave the options blank. Select Download Transcript to view/download your transcript. Note each credit type in your transcripts starts a new page.

How do I request a refund?

How do I request a refund?

Please email the CME Department to request a refund.

Working Effectively With Interpreters