Lean Six Sigma White Belt 1/15/2025

Overview

This course will be offered virtually via Zoom. Lean Six Sigma is a combination of two proven continuous improvement methods, Lean and Six Sigma. Lean Six Sigma focuses on creating value for customers by improving efficiency, safety and quality, while reducing waste and variation.

Want to change the world but not sure how? Ever witnessed areas in your organization that could benefit from focused efforts to improve processes? The skills acquired during this course can inform and support your efforts to drive quality process improvements in your slice of the world. The goal of this introductory course is to teach the mindset and tools fundamental to the success of Lean and Six Sigma in healthcare.

• White Belt is led by real world practitioners, giving participants insight on how to apply these tools in their own job.
• The day is meant to be interactive throughout, with small group exercises, class discussions, video examples and active learning opportunities.

Class begins at 8:30am and concludes by 5:00 pm. There will be an hour for lunch mid-day and breaks throughout the day. Upon completion of this course, you are eligible to attend the Lean Six Sigma Yellow Belt course.?

Learning Objectives: 

At the conclusion of this educational program, learners will be able to:

1. Upon completion of this course, participants will be able to:
2. Describe the background, principles and tenets of Lean and Six Sigma and how it relates to the hospital
3. Create a process map to graphically explain the steps of a process
4. Describe the concept of involving everyone in continuous improvement
5. Discuss improving processes
6. Explain the need to view things from the customer’s perspective
7. Practice empathetic listening techniques
8. Identify 8 wastes found in healthcare
9. Learn how to create a representation of the physical flow of a process through a spaghetti diagram
10. Practice using a fishbone diagram for brainstorming causes of a problem
11. Describe the 5S tool
12. Explain the concept and application of mistake proofing
13. Learn how standard work helps to reduce waste and variation
14. Use a PICK matrix to select solution ideas

In support of improving patient care, Boston Children’s Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Physician

Boston Children’s Hospital designates this live activity for a maximum of 7.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

Physician Assistant

Boston Children’s Hospital designates this live activity for a maximum of 7.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.

Nurse

Boston Children’s Hospital designates this activity for 7.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity. 

Disclosure Policy 

Boston Children’s Hospital adheres to all ACCME Essential Areas, Standards, and Policies. It is Boston Children’s policy that those who have influenced the content of a CE activity (e.g. planners, faculty, authors, reviewers and others) disclose all relevant financial relationships with commercial entities so that Boston Children’s may identify and resolve any conflicts of interest prior to the activity. These disclosures will be provided in the activity materials along with disclosure of any commercial support received for the activity. Additionally, faculty members have been instructed to disclose any limitations of data and unlabeled or investigational uses of products during their presentations.

Disclosure Statement

The following planners, speakers, and content reviewers, on behalf of themselves, have reported the following relevant financial relationships with any entity producing, marketing, reselling, or distributing health care goods or services consumed by, or used on patients:

Mitigation of Relevant Financial Relationships

Boston Children’s Hospital adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.

Disclosures

Boston Children’s Hospital adheres to all ACCME Essential Areas, Standards, and Policies. It is Boston Children’s policy that those who have influenced the content of a CME activity (e.g. planners, faculty, authors, reviewers and others) disclose all relevant financial relationships with commercial entities so that Boston Children’s may identify and resolve any conflicts of interest prior to the activity. These disclosures will be provided in the activity materials along with disclosure of any commercial support received for the activity. Additionally, faculty members have been instructed to disclose any limitations of data and unlabeled or investigational uses of products during their presentations.

The following planners, speakers, and content reviewers, on behalf of themselves, have reported the following relevant financial relationships with any entity producing, marketing, reselling, or distributing health care goods or services consumed by, or used on patients: 

Please see the FAQs below for common questions about how to work through a course. If you have a question or issue that is not addressed in the FAQ, please use this form to submit a help request, or if your issue is urgent, call the CME office at: 617-919-9908.

How do navigate this course?

How do I navigate this course?

There are two ways to access and navigate course content with the interactive table of contents: at the bottom of the main course page or in the sidebar on the right side of the page. Select the links in the table of contents to access the corresponding content. Depending on the course, access to content may be linear, in which case each content module or section can only be accessed if the prior ones are completed, or non-linear, in which case modules and sections can be accessed in any order. Use the breadcrumbs at the top of any course page to orient yourself within a course, or return to a previous course section or the main course page.

How do I claim credit for this course?

How do I claim credit?

If the course has been accredited, available credits will be displayed on the course home page. Select only those credits that apply to your profession, and click/tap “Apply Selection.” You may make your selection at any point while you are taking the course, or after you have completed it.

How do I download a certificate?

How do I download a certificate?

There are two ways to view/download your certificate: from within the course or from the course listing under your profile (select the document icon). In either case, you must have selected at least one available course credit type to generate a certificate.

How do I view/print my transcript?

How do I view/print my transcript?

You must be logged in to view your transcript. Select My Profile at the top of the page. If you do not see the transcript selector, be sure the Courses tab is selected. Select the type of credit and dates to include in your credit report. To include all credits from all time, leave the options blank. Select Download Transcript to view/download your transcript. Note each credit type in your transcripts starts a new page.

How do I request a refund?

How do I request a refund?

Please email the CME Department to request a refund.