Terms of Use

The Terms and Conditions of Use listed in this document apply to all of Boston Children’s Hospital’s web sites and social media platforms, including childrenshospital.org, our hospital-sanctioned blogs, Facebook, Twitter and YouTube pages, and our online story-sharing forums. These sites will henceforth be referred to as “the web site.”

The information provided on this site is for general informational and educational purposes only. Please read and review the following Terms and Conditions of Use carefully before accessing or using this web site. This web site and related services are provided subject to your compliance with the Terms and Conditions of Use set forth hereunder. Your access and use of this web site constitute your acceptance of these terms and conditions as they appear at the time of your use.

If you do not agree to these Terms and Conditions of Use for this web site, you may not use this web site. Boston Children’s Hospital may modify these terms and conditions at any time. Any modifications made to these terms and conditions will be effective immediately upon posting on this web site. You agree to review these terms and conditions each time you use this web site so that you are aware of any modifications made.

You alone are responsible for your use of this web site.
CHILDREN’S HOSPITAL BOSTON DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THIS WEB SITE OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THIS WEB SITE. CHILDREN’S HOSPITAL BOSTON DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS OR USEFULNESS OF ANY INFORMATION, PRODUCTS, SERVICES, MERCHANDISE OR OTHER MATERIAL PROVIDED THROUGH THIS WEB SITE OR ON THE INTERNET GENERALLY.

CHILDREN’S HOSPITAL BOSTON MAKES NO WARRANTY OR GUARANTEE THAT THIS WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. CHILDREN’S HOSPITAL BOSTON DOES NOT HAVE A DUTY TO ANYONE USING THIS WEB SITE AND IS NOT LIABLE FOR ANY HARM OR INJURY RESULTING TO ANY USER OR ANYONE ELSE RESULTING FROM ANY DECISION MADE OR ACTION TAKEN BASED ON RELIANCE UPON THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE.

This web site do not give medical advice or create a physician-patient relationship.
The Boston Children’s Hospital web site does not provide medical advice or diagnosis, prognosis or treatment information. Content, such as words, pictures, videos and other material found on this web site, is for information and educational use only. Nothing you learn on this web site can be considered or intended to constitute the practice of or furnishing of medical, nursing, or professional health care advice, diagnosis, consultation or treatment. The information provided on this web site does not create any physician-patient relationship, nor should it be considered a replacement for consultation with a health care professional.

Boston Children’s Hospital assumes no responsibility for any use of the information obtained from this web site. Also, please note that although we strive to keep our information up to date, medical information changes rapidly, and, therefore, some information may be out of date.

Boston Children’s Hospital does not recommend any specific product, service or treatment disclosed on this web site and does not recommend any specific tests, doctors, procedures, views or other information described or disclosed on this web site. For advice about your specific situation, including diagnosis, prognosis and/or treatment, always consult with your doctor, health professional or other qualified caregiver with any questions that you may have about a medical issue. Similarly, for the safety of our online community, Boston Children’s Hospital reserves the right to remove posts that solicit or offer medical advice. If you have or believe you have a medical emergency, call your doctor or dial 911 immediately.

The information contained on this web site is provided “AS IS.”
THIS WEB SITE AND ANY INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE ARE PROVIDED ON AN “AS IS” BASIS. THE INFORMATION CONTAINED ON OR PROVIDED THROUGH THIS WEB SITE IS INTENDED FOR GENERAL CONSUMER UNDERSTANDING AND EDUCATIONAL PURPOSES ONLY. ANY ACCESS TO THIS WEB SITE IS VOLUNTARY. CHILDREN’S HOSPITAL BOSTON WILL REGARD ALL ACCESS AS VOLUNTARY AND AT YOUR SOLE RISK.

Boston Children’s Hospital cannot and does not guarantee that content posted on the web site will not be viewed by unauthorized third parties, and cannot control the actions of others (i.e. users, friends, fans, participants) who may either view or share information that has been posted.

Boston Children’s Hospital does not guarantee continuous, uninterrupted or secure access to this web site. Operation of this web site may be interfered with by numerous factors outside of the control of Boston Children’s Hospital.

Boston Children’s Hospital does not warrant or guarantee that files available for downloading through this web site will be free of infections or viruses, worms, Trojan horses or other code that contains contaminating or destructive properties. While we will make reasonable efforts to prevent such files from appearing on the web site and to remove any such files that do appear, we make no assurances and we explicitly disclaim any responsibility for any such files and for any damage or effects caused by such files by reason of access to the web site.

Boston Children’s Hospital cannot and does not guarantee or warrant against errors, omissions, delays, interruptions or losses, including loss of data. You are responsible for maintaining a means external to the web site for the reconstruction of any lost data.

Boston Children’s Hospital reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this web site, or any part thereof, with or without notice.

Privacy

Boston Children’s Hospital respects the privacy of its web site users. Please refer to Children’s Privacy Policy, which explains the users’ rights and responsibilities with respect to information that is disclosed on this web site.

Accuracy and Integrity of Information

Although Boston Children’s Hospital attempts to ensure the integrity and accurateness of the site, it makes no guarantees as to the correctness or accuracy of the site or information posted on the site. It is possible that the site may include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the site by third parties. In the event that an inaccuracy arises, please inform Boston Children’s Hospital.

Your access and use of this web site bind you to the following agreements.

You agree that you will not:

post material that infringes on the rights of any third party, including protected health information, intellectual property, privacy or publicity rights;
post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by Boston Children’s Hospital in its sole discretion;
post advertisements or solicitations of business;
post chain letters or pyramid schemes;
impersonate another person;
allow any other person or entity to use your identification for posting or viewing comments; and
post the same note more than once or “spam.”

You agree that you will:

indemnify Boston Children’s Hospital and any of its parent or subsidiary companies or organizations, and any of its successors, assigns or licensees, together with any of its respective officers, directors and employees, against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to use of this web site or any breach or violation of these terms and conditions;
comply with all user responsibilities and obligations as stated in these terms and conditions; and
comply with all user responsibilities and obligations of other social medial web sites and platforms, including their terms and conditions.

Boston Children’s Hospital reserves the right (but is not obligated) to do any or all of the following:

remove communications that are abusive, illegal or disruptive, or that otherwise fail to conform with these Terms and Conditions of Use;
terminate your access to the web site upon any breach of these terms and conditions; and
edit or delete any communications posted on the web site, regardless of whether such communications violate these standards.

You also agree that you will indemnify Boston Children’s Hospital against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to any material that you have posted.

If you provide submissions on this web site, you agree to the following.

Your submissions may be reviewed before posting and edited in the sole discretion of Boston Children’s Hospital. Submissions may be reviewed infrequently and so no material of an urgent nature should be submitted. There is no guarantee or expectation of a personal response to any individual submission, regardless of the subject matter. Submission of material to this web site is no guarantee that all or any part of a message will be posted, which is in the sole discretion of Boston Children’s Hospital. Boston Children’s Hospital reserves the sole right to review, edit, and/or delete any comments it deems are inappropriate. You warrant that all submissions to this web site are your original work and are not taken from other sources without permission, and that they contain no defamatory, malicious or false content.

Boston Children’s Hospital is not responsible for any links to or from other sites.

This web site may contain links to other web sites and other web sites may provide links to this web site. These links are provided for your convenience only. Boston Children’s Hospital does not control these other web sites and assumes no liability or responsibility for them, including any content or services provided to you by such web sites or links from other web sites to content on this web site that was provided to you. You should not consider any link to or from another web site as an endorsement of that web site by Boston Children’s Hospital unless Boston Children’s Hospital expressly states so.

If you link to this web site, your link, when activated by a user, may not trigger any interstitial or pop-up or pop-under windows. You may not frame this web site or modify or alter the content or manner of display of this web site. You may not link from any web site or webpage containing material, that:

infringes or otherwise violates any copyright, trademark, patent, trade secret or other intellectual property right;
is libelous, defamatory or invasive of any right of publicity or privacy or other personal right;
is misleading or inaccurate or constitutes false or deceptive advertising;
is sexually explicit, indecent, harassing or otherwise objectionable at the sole discretion of Boston Children’s Hospital;
violates any applicable law, rule or regulation;
disparages or reflects negatively upon Boston Children’s Hospital

Choice of law and venue

This agreement is governed by Massachusetts law. Any action against Boston Children’s Hospital must be brought in Boston, Massachusetts. You agree that this agreement is entered into between you and Boston Children’s Hospital in the State of Massachusetts, United States of America and is performed within the State of Massachusetts. You agree that this agreement is governed by and will be construed in all respects under the laws of the State of Massachusetts, exclusive of its choice of law or conflict of laws provisions. In any claim or action by you directly or indirectly arising under these terms and conditions or related to this web site, you irrevocably agree to submit to the exclusive personal jurisdiction of the state or federal courts located in or serving Boston, Massachusetts. You waive any jurisdictional, venue or inconvenient forum objections to such court.

If any of the provisions of this agreement are held to be not enforceable by a court or other tribunal of competent jurisdiction, then such provisions will be limited or eliminated to the minimum extent necessary so that this agreement will otherwise remain in full force and effect. This agreement constitutes the entire agreement between you and Boston Children’s Hospital relating to the access and use of this web site. This web site may not be modified, in whole or in part, except as described elsewhere in this agreement. Anything contained in this web site that is inconsistent with or conflicting with the terms of this agreement is superseded by the terms of this agreement.

Text Messaging Terms of Service

When you sign up for text messages from Boston Children’s Hospital, you are signing up to receive text messages related to your relationship with Boston Children’s Hospital, including updates related to your visits, MyChildren’s account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChildren’s or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling Digital Health support at 617-919-4396.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy isNotice of Privacy Practices | Legal | Boston Children’s Hospital (childrenshospital.org). Contact us at Digital Health support at 617-919-4396.

Your use of this web site may be terminated by Boston Children’s Hospital

If you violate these terms and conditions, your use of this web site will terminate. Boston Children’s Hospital may notify you of your breach of this agreement. Boston Children’s Hospital may, in its sole discretion, terminate your access to this web site, or any portion thereof, or discontinue providing this web site, or any portion thereof. These actions are in addition to and not in lieu or limitation of any other right or remedy Boston Children’s Hospital may have available at law. Further, Boston Children’s Hospital will not be liable to you or any third party for any such termination or discontinuance.

Copyright and trademarks belong to Boston Children’s Hospital

All text, graphics, and code used on this web site are covered by United States and international copyright laws. All Rights Reserved by Boston Children’s Hospital. The materials on this web site are copyrighted by Boston Children’s Hospital and/or by other applicable rights holders. You may download and reprint a single copy of the materials from this web site ONLY for your own personal, noncommercial use, provided you include all applicable notices and disclaimers. Any other use of the materials is strictly prohibited without the prior written permission of Boston Children’s Hospital and the permission of the applicable rights holder(s).

Miscellaneous provisions

Boston Children’s Hospital’s failure to act with respect to a breach by you or others of these terms and conditions does not waive Boston Children’s Hospital’s right to act with respect to subsequent or similar breaches. These terms and conditions set forth the entire understanding and agreement between Boston Children’s Hospital and any site user with respect to this web site.

CONTACT US

If you have any questions about these terms of use or the practices of this web site, please email Public Affairs.

Or write to Boston Children’s Hospital at:
300 Longwood Avenue
Boston, MA 02115

Webmaster
Boston Children’s Hospital: webteam