Conversations That Build Trust: Talking About Vaccines with Parents and Patients
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Course Credit
The following credits are available for this course:
| AMA PRA Category 1 Credits™ (MD, DO, NP, PA) | 4.0 hours |
| Contact Hours (Nurse) | 4.0 hours |
| American Academy of Physician Assistants (AAPA) Category 1 CME Credits | 4.0 hours |
(Note: a course evaluation is required to receive credit for this course.)
Overview
Trust is at the heart of every patient–clinician relationship, and nowhere is it more essential than in conversations about vaccines. Parents and patients often come with questions, concerns, and personal beliefs that can make these discussions challenging. This course is designed to equip clinicians with practical communication strategies that foster openness, address hesitancy with empathy, and build confidence in vaccination decisions. Through evidence-based approaches and real-world scenarios, participants will learn how to navigate difficult conversations, strengthen trust, and support families in making informed healthcare choices.
Course Format
Join us in person at the Conference Center at Waltham Woods, 860 Winter St, Waltham, MA 02451.
Learning Objectives:
At the conclusion of this educational program, learners will be able to:
- Describe evidence-based communication strategies for addressing parental and patient concerns about vaccines.
- Analyze approaches for fostering trust and open dialogue in vaccine-related conversations.
- Develop practical techniques to support informed decision-making and increase confidence in vaccination.
In support of improving patient care, Boston Children’s Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician
Boston Children’s Hospital designates this live activity for a maximum of 4.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.
Physician Assistant
Boston Children’s Hospital designates this live activity for a maximum of 4.00 AMA PRA Category 1 Credits ™. Physicians should claim only credit commensurate with the extent of their participation in this activity.
Nurse
Boston Children’s Hospital designates this activity for 4.00 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the activity.
Claire Abraham, MD, MPH
Board-Cerfified Pediatrician, Children’s Hospital Primary Care Center (CHPCC), Boston Children’s Hospital
Ari Brown, MD
Board Certified Pediatrician, CEO of 411 Pediatrics and After Hours Care
Lawrence Madoff, MD
Medical Director, Bureau of Infectious Disease and Laboratory Sciences Massachusetts Department of Public Health
Ryan Hassan, MD, MPH
Board-Certified Pediatrician, Boost Oregon, Oregon Pediatrics
Peter Hotez, MD, PhD, DSc (hon), FASTMH, FAAP
Texas Children’s Hospital, Endowed Chair of Tropical Pediatrics | Co-Director, Texas Children’s Hospital Center for Vaccine Development
Baylor College of Medicine, Dean, National School of Tropical Medicine | Professor, Departments of Pediatrics, Molecular Virology & Microbiology | Health Policy Scholar
Baylor University, University Professor
Rice University, Senior Fellow in Disease and Humanity, James A. Baker III Institute of Public Policy
Texas A&M University, Senior Fellow, Scowcroft Institute of Intl Affairs
Vaccines and Autism: 21st Century Technologies, 14th Century Conspiracies
8:00 – 8:40 AM
Speaker: Peter Hotez, MD, PhD, DSc (hon), FAAP, FASTMH
Factors Associated With Influenza Vaccine Hesitancy/Inconsistent Vaccinators
8:40 – 9:10 AM
Speaker: Claire Abraham, MD, MPH
Social Media Contributions to Vaccine Hesitancy/Misinformation
9:10 – 9:40 AM
Speaker: Ari Brown, MD
Break
9:40 – 9:55 AM
Motivational Interviewing in Vaccine Hesitancy
9:55 – 10:55 AM
Speaker: Ryan Hassan, MD, MPH, FAAP
Panel Discussion
10:55 – 11:25 AM
Speakers: Dr. Hassan, Perspective from Teen and Parent
Massachusetts Immunization Landscape
11:25 AM – 12:10 PM
Speaker: Lawrence Madoff, MD
Close
12:10 – 12:15 PM
Disclosures
Boston Children’s Hospital adheres to all ACCME Essential Areas, Standards, and Policies. It is Boston Children’s policy that those who have influenced the content of a CME activity (e.g. planners, faculty, authors, reviewers and others) disclose all relevant financial relationships with commercial entities so that Boston Children’s may identify and resolve any conflicts of interest prior to the activity. These disclosures will be provided in the activity materials along with disclosure of any commercial support received for the activity. Additionally, faculty members have been instructed to disclose any limitations of data and unlabeled or investigational uses of products during their presentations.
The following planners, speakers, and content reviewers, on behalf of themselves, have reported the following relevant financial relationships with any entity producing, marketing, reselling, or distributing health care goods or services consumed by, or used on patients:
| Name, Degree | Entity Name, or None |
| Claire Abraham, MD, MPH | Husband owns stock in Lava Therapeutics and is not directly involved with any science or decision making and has no communication with their employees or board members. He does not receive any non-public information. This company is a cancer pharmaceuticals company and is in no way related to my research. |
| Ari Brown, MD | None |
| Ryan Hassan, MD, MPH | None |
| Peter Hotez, MD, PhD, DSc (hon), FASTMH, FAAP | None |
| Lawrence Madoff, MD | None |
Please see the FAQs below for common questions about how to work through a course. If you have a question or issue that is not addressed in the FAQ, please use this form to submit a help request, or if your issue is urgent, call the CME office at: 617-919-9908.
How do I navigate this course? There are two ways to access and navigate course content with the interactive table of contents: at the bottom of the main course page or in the sidebar on the right side of the page. Select the links in the table of contents to access the corresponding content. Depending on the course, access to content may be linear, in which case each content module or section can only be accessed if the prior ones are completed, or non-linear, in which case modules and sections can be accessed in any order. Use the breadcrumbs at the top of any course page to orient yourself within a course, or return to a previous course section or the main course page. How do I claim credit? If the course has been accredited, available credits will be displayed on the course home page. Select only those credits that apply to your profession, and click/tap “Apply Selection.” You may make your selection at any point while you are taking the course, or after you have completed it. How do I download a certificate? There are two ways to view/download your certificate: from within the course or from the course listing under your profile (select the document icon). In either case, you must have selected at least one available course credit type to generate a certificate. How do I view/print my transcript? You must be logged in to view your transcript. Select My Profile at the top of the page. If you do not see the transcript selector, be sure the Courses tab is selected. Select the type of credit and dates to include in your credit report. To include all credits from all time, leave the options blank. Select Download Transcript to view/download your transcript. Note each credit type in your transcripts starts a new page. How do I request a refund? Please email the CME Department to request a refund.How do navigate this course?
How do I claim credit for this course?
How do I download a certificate?
How do I view/print my transcript?
How do I request a refund?
