Overview
This course will be offered virtually via Zoom. Lean Six Sigma is a combination of two proven continuous improvement methods, Lean and Six Sigma. Lean Six Sigma focuses on creating value for customers by improving efficiency, safety and quality, while reducing waste and variation.

Building upon the tools covered in the White Belt class, participants learn how to use a proven five-step methodology, called DMAIC. The DMAIC methodology provides a guide for teams to follow for process improvement. Specific tools and topics are covered for each of the five steps and participants are given the opportunity to practice in small groups.

• Yellow Belt is led by real world practitioners, giving participants insight on how to apply these tools in their own job.?
• The day is meant to be interactive throughout, with small group exercises, class discussions, video examples and active learning opportunities.

Class begins at 8:30am and concludes by 5:00pm, with time for lunch mid-day and breaks throughout the day.

Objectives

1. Upon completion of this course, participants will be able to:
2. Describe the concept of involving everyone in continuous improvement
3. Explain the concept of leadership as part of everyone’s life
4. Review the basic tenets of Lean Six Sigma
5. Introduce the concept of Deming’s PDSA cycle
6. Define the meaning of a “process”
7. Explain the five-step continuous improvement methodology, DMAIC
8. Develop project goals and scope
9. Understand the use of the A3 template
10. Identify customer, operational and non-value added activities
11. Be able to recognize a well-written operational definition
12. Describe the 5 Why’s tool
13. Understand basic statistical concepts including the mean and standard deviation
14. Create a Pareto Chart
15. Use a creative thinking to develop improvement ideas
16. Explain Kanban concepts
17. Explore the use of visual management concepts
18. Describe the use of a run chart

Registration
Individual Rate: $425
Groups of 2-8: $425 per person*
Groups of 9-15: $400 per person*
Groups of 15+: $370 per person (please call to inquire: 617-919-9908)*
*Please note if you are registering a group please email us at cmedepartment@childrens.harvard.edu to register.

Course Cancellation, Transfer & Refund Policy

Online/Virtual Course Registrations: Due to the propriety materials and content of each course, online virtual courses orders are NOT eligible for refund, cancellation or transfer. Online training courses may NOT be transferred to another Participant. Participants have 2 weeks to access any virtual online course content. Participants have until the expiration date to access and complete any enduring material courses. Boston Children’s Hospital CE is not responsible for user technical difficulties including loss of internet, power outages, etc.

In-Person Course Registrations: For in person course registrations, refunds are available on the following schedule: 100% refund up to 8 weeks before the first day of the course; 50% refund up to 2 weeks before the first day of the course; No refunds will be processed for cancellations within 2 weeks of the first day of the course

Boston Children’s offers the opportunity to change your attendance preference: Should your circumstances change after you have registered for either the ONLINE or IN-PERSON program, you have the ability to change from one attendance option to the other up until two weeks before the program begins. Please contact us via email if you would like to make a change.

“No shows” for both in person and virtual courses are subject to the full course fee and no refunds will be issued once the course has started.

Refunds will be made in the following ways: For payments received by credit or debit cards, the same credit/debit card will be refunded.

*If you have extenuating circumstances, please contact us at continuingeducation@childrens.harvard.edu

Cancellation of Services

Although highly unlikely, in case an event is canceled or postponed, Boson Children’s can provide a full refund or offer a credit towards future events to those who have already registered.